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Black Coffee Communication - for copywriting and marketing that never sleeps.

  • We engaged Nicole “sight unseen” to re-write all the copy for our web page because it was over 14 years old. Nicole reviewed our web site and recommended a total audit and a wholesale reduction in the number of pages because it had become unwieldy… as a result our bounce rate was over 60%. The re-write has just been completed. The page looks great and the bounce rate is down by one third ... Working with Nicole has been a pleasure. She is very professional in her approach and her client communication is every bit as good as she writes her “communication” for the web page.
  • You can definitely tell the brochure has been written by a professional. Even though most of us are university graduates, our writing just isn't as persuasive and fluent. I only wish we had engaged your services earlier, then the entire process would have been a lot less painful for us
  • We contacted Nicole & Black Coffee Communication with the urgent task of pulling together a complex editorial for an upcoming publication. Nicole was able to produce a high quality editorial that met the deadline & brief perfectly. We were very impressed with Nicole's responsiveness and the quality of her work, we look forward to working with Black Coffee Communication again in the future!
  • Nicole has worked on a wide variety of writing projects for several of my companies. We continue to send work her way because we are impressed by her ability to tackle any writing task – press releases, web content, advertising copy, articles, newsletter writing and more. She is a pleasure to work with – courteous, friendly, professional and constantly sticks to deadlines and budgets. I would recommend her to anyone who needed a highly skilled professional writer that can capture the attention of any audience.
  • Turning a part-time business into a full-time business was a challenge! I knew I needed to “sell” my products and services, but on a shoestring budget I wasn’t sure how I could achieve this. Nicole, who was recommended to me, put together a simple, yet effective communications and marketing plan. I was able to select the elements I felt would most benefit my business. Most importantly, she obtained free editorial for me with Messenger Newspapers – no easy feat with so many businesses out there competing for editorial space! As a result my business was very successfully promoted within my local area. Nicole goes above and beyond, and I can personally recommend her services to you.
  • Having been searching and reading content writers' websites for about a year, I was getting really tired. Then I found Nicole's website, which has a really fresh and unique way of writing. I got really excited so I hired her to write my website content. Her work is fantastic, she is great at meeting deadlines, and she knows exactly how to communicate with my market. I would highly recommend any of her services and will continue to ask he to do writing tasks as they come up. She is a real gem and I'm proud to call her one of my team members.
  • Nicole at Black Coffee Communication has produced our marketing material in a timely and professional manner, always delivering high quality content that has us coming back time and again.
  • Nicole Leedham scripted my web page and I couldn't have been more happy with the brevity and succintness of the result. I have no hesitation in recommending her for all your communication needs, and The Tailor's Room looks forward to a long, productive relationship.
  • Direct Sites Online has been using the services of Nicole from Black Coffee Communication for some time now and we would highly recommend her. Her level of expertise is both professional and highly experienced. Nothing is too much trouble and her communication is first-rate. Nicole’s copy editing skills are excellent and she is capable of re-writes and creating stories and feature articles of almost all subjects from scratch. We would have no hesitation in recommending her or giving further details.
  • Every marketing and communications team needs a go-to person when a tight deadline comes up. Nicole is our person. I know that I can brief an article into Nicole that is incredibly complex and it will come back to me clear, concise and ready to publish. This quality of work and ability to meet tight deadlines has allowed us to publish articles that otherwise would have been a lost opportunity

Customer service – how not to deal with negative reviews

After a week away from the blog because I had nothing to say, this week I am a grumpy old copywriter who is bursting at the seams with plenty to say about how to deal with negative  reviews. The following tirade has been prompted by some pretty damn appalling customer service I recently received, but […]

5 hints for writing corporate documents that won’t bore your audience

If you have been following my journey from the public sector to freelance life, you would know that one of my biggest bugbears is poorly written corporate documents that bore me to tears. You know the sort – full of jargon, long sentences and words that the average person needs a dictionary to decipher. Trust […]